Returns & Refunds
What is your refund timeframe?
Refunds are processed within 3–7 business days after we receive and inspect your returned item.
Do I need to email before returning an item?
Yes
please contact our support team before returning anything. We'll guide you through the next steps.
Where should I send my return?
Once approved by email
we'll provide you with the correct return address for your package.
Do I have to pay return shipping?
Yes
customers are responsible for return shipping unless the item is damaged or incorrect.
Can I return opened skincare products?
For hygiene reasons
we only accept returns of unused
sealed products in original packaging.
Still need help?
Contact Avoria Support
